Training sessions and training resources

Online training videos

Visit the Tech Savvy Seniors YouTube channel for a range of online training videos in selected community languages. Videos cover topics such as smartphones, smartphone apps and zoom. Videos are available in English, Arabic, Cantonese, Korean, Mandarin, Vietnamese, Spanish and Hindi.

Training sessions

Tech Savvy Seniors training sessions have been developed by Telstra and the Department of Communities and Justice. Training sessions should be two-hours and 15 minutes long and offered free of charge to participants.

Some training materials and resources for participants are available on the Telstra website and others are available below.

Resources for trainers

Detailed Trainer Guides are available (in English) for each training session. Trainers should use the content outlined in the Trainer Guides and customise training sessions to reflect the needs of participants.

Resources for participants

Quick Reference Guides are available on the Telstra website in English and a number of languages. You can print and hand out these guides to participants.

The following Quick Reference Guides are not currently available on the Telstra website

Introduction to Computers - Korean	Introduction to email - Korean	Introduction to the Internet - Korean
Introduction to Computers - Spanish	Introduction to email - Spanish	Introduction to the Internet - Spanish

Cybersafety	Online banking	Smartphones
Arabic	Arabic	Arabic
Chinese - simplified	Chinese - simplified	Chinese - simplified
Chinese - traditional	Chinese - traditional	Chinese - traditional
Greek	Greek	Greek
Hindi	Hindi	Hindi
Italian	Italian	Italian
Korean	Korean	Korean
Spanish	Spanish	Spanish
Vietnamese	Vietnamese	Vietnamese

Training topics

Beginner training topics

Introduction to computers	Introduction to the internet - part 1
Introduction to Android tablets	Introduction to the internet - part 2
Introduction to iPad tablets	Introduction to smartphones
Managing your internet costs	Introduction to tablets
Introduction to cyber safety: how to stay safe online	Introduction to online banking
Introduction to email - part 1	Introduction to social media - part 1

Intermediate training topics

Introduction to email - part 2	Introduction to social media - part 2
Introduction to email - part 3	Introduction to social media - part 3
Introduction to the internet - part 3	Introduction to transport apps
Sharing photos and other attachments online

Advanced training

Introduction to online shopping - part 2

CALD training sessions

Sessions are offered in the following languages as part of the culturally and linguistically diverse (CALD) program. Please note sessions are not available in all languages.

Arabic	Italian
Cantonese	Korean
Dari	Mandarin
Greek	Spanish
Hindi	Vietnamese

Topics covered as part of the CALD program:

Introduction to computers
Introduction to the internet - part 1
Introduction to the internet - part 2
Introduction to email
Introduction to tablets / iPads
Introduction to social media
Introduction to cyber safety and online banking

The State Library of NSW partners with the Ethnic Communities’ Council of NSW (ECC) to provide bilingual educators to deliver CALD sessions in libraries in the Sydney metropolitan area. Libraries outside the Sydney metro area find educators in their local communities.